Terms of Service

Please read these Terms of Service ("Terms") carefully before using the website at https://thebuildersagency.com or engaging with any services provided by The Builders Agency NC, Inc. ("The Builders Agency", "we", "us", or "our"). By accessing our website or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our website or services, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be legally bound by them. If you do not agree with any part of these Terms, please discontinue use of our website and services.

2. Services

The Builders Agency provides web design, development, and digital marketing services for businesses. The specific scope, deliverables, timeline, and payment terms for any engagement are governed by a separate written agreement or statement of work signed by both parties. These Terms apply generally and supplement any such agreement.

3. Use of the Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. You must not:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the website or its related systems
• Transmit any unsolicited or unauthorized advertising or promotional material
• Introduce viruses, malware, or other harmful material to the website

4. Intellectual Property

All content on this website — including text, graphics, logos, images, and code — is the property of The Builders Agency NC, Inc. or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.

For client projects, intellectual property ownership is defined in the individual client agreement. Generally, upon receipt of full payment, clients receive ownership of final deliverables. The Builders Agency retains the right to display work in its portfolio unless otherwise agreed in writing.

5. Client Responsibilities

Clients engaging our services agree to:

• Provide accurate and complete information required to fulfill the agreed scope of work
• Review and provide timely feedback on deliverables within agreed timeframes
• Ensure they have rights to any content, images, or materials provided to us for use in their project
• Make payments according to the agreed schedule

6. Payment Terms

Payment terms are outlined in the individual client agreement or proposal. Unless otherwise specified:

• A deposit is required before work commences
• Invoices are due within 14 days of the invoice date
• Late payments may result in a pause of work until the balance is resolved

7. Limitation of Liability

To the fullest extent permitted by law, The Builders Agency NC, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from our services shall not exceed the total amount paid by you to us in the three months preceding the claim.

8. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over third-party content and accept no responsibility for it or for any loss or damage that may arise from your use of them.

10. Termination

We reserve the right to terminate or suspend access to our website or services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in North Carolina.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of the website following any changes constitutes your acceptance of the updated Terms.

13. Contact Us

If you have questions about these Terms, please contact us:

The Builders Agency NC, Inc.
Chapel Hill, NC
Email: info@thebuildersagency.com